STALL HOLDER FAQS

APPLICATIONS

I HAVE APPLIED, WHEN WILL I FIND OUT IF I HAVE A MARKET STALL OR NOT?

Thank you so much for your interest and for your application. 

Following your application submission, if you are a successful applicant you will receive an official invitation from us with booking information via email for you to action in order for your booking to be confirmed. If you are unable to confirm your booking by the requested deadline, we will need to offer the market stall to another applicant.
If you are unsuccessful in securing a market stall we will do our best to notify you, however unfortunately it is not always possible for us to notify every single applicant (we are sorry!) and because of this we don't want to leave you hanging.
If you do not receive an invitation or a notification from us via your nominated email address (what you provided on your application form) 2 weeks prior to the market day your application has been unsuccessful. 

FURNITURE & SET UP

WHAT FURNITURE IS PROVIDED?

Depending on your stall size selection and availability, you will be provided a 1.8m W table/s, white table cloth and a stool/chair. This will be set up ready for you to bump in. 

IS THERE POWER ACCESS FOR MY STALL?

Yes. There is access to a GPO for each stall area. If you require to use power for your stall, you will need to bring your own power board and extension lead.

CAN I BRING MY OWN LIGHTING/LAMPS?

You may choose to bring additional lighting/lamps for your display if you deem it necessary. You will be responsible to make sure these are positioned safety and that the power cords are not a safety hazard for you and any other person.

CAN I BRING A FREE STANDING WALL OR HAVE A SIDE TABLE?

We would like to be able to accommodate a back wall display but not a side table as we have a space plan we need to adhere to. This is due to the stall location layout and size available. All typical market stall space has the same size footprint and are pre allocated. There are only a small percentage of stall locations that are considered non typical based on a few factors such as being location near a column or for example fashion that requires clothing racks. Where it is possible we are happy to work with you on.

I HAVE A STALL ACROSS BOTH DAYS, CAN I LEAVE MY STOCK THERE OVERNIGHT?

This is not recommended. Generally, any casual leasing pop up stores within the centre wrap up their areas with tarps/sheets. If you choose to follow that method, you will need to bring your own tarps/sheets and you would be leaving any stock there overnight at your own risk.

You may wish to assess your risk by packing down your STOCK and consider wrapping your DISPLAY with tarps/sheets, or storing your DISPLAY underneath your table. If you choose to follow this method, leaving any DISPLAY (stands, shelving etc) overnight are done so at your own risk.   

PAYMENTS

WILL I NEED CREDIT CARD/EFTPOS FACILITIES?

Yes, you will require your own credit card and eftpos facilities to take payments at the market.

CAN I ACCEPT CASH PAYMENTS?

Yes you can accept CASH but we recommend maintaining flexibility should it be in your best interest to take CASHLESS payments pending any unforeseen external factors. It will be important for you to ensure you are across all public health safety advice provided by NSW Health and Government.

WILL THERE BE WIFI AVAILABLE?

Wifi access is available however we strongly advise that you bring your own connectivity solution and we also strongly recommend that your connectivity solution is tested before the market.

BUMP IN & BUMP OUT

Where do I bump in and out?

You will be provided with a SITE PACK with all BUMP IN, BUMP OUT and CAR PARKING locations once your booking is confirmed. We love the fact these markets are super easy to BUMP IN & OUT via the GOODS LIFT which is direct from the carpark on Level 4.

WEATHER

Most of our markets are located indoors, however we do have some mini festival events whereby we have stalls both inside and outside. 

If you are booked into a market event whereby there are marquees outdoors and you have booked a marquee, the market event will run regardless of weather. 

If a sudden rain shower comes across, we do suggest that you are prepared for this by bringing a covering to protect your display and items such as a drop sheet or tarpaulin. We will not have this on hand to supply to you. 


COVID SAFE SHOPPING

We will provide any required updates closer to the market event if and as required.


APPLY HERE!

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